Documentation Index
Fetch the complete documentation index at: https://developers.safarapi.com/llms.txt
Use this file to discover all available pages before exploring further.
status.safarapi.com
Real-time uptime, latency, and incident history for every SafarAPI component.
Components monitored
| Component | Endpoint | SLA target |
|---|---|---|
| Core API | api.safarapi.com/v1/* | 99.5 % monthly |
| Authentication | api.safarapi.com/v1/auth/* | 99.5 % monthly |
| Console | console.safarapi.com | 99.0 % monthly |
| Documentation | developers.safarapi.com | best-effort |
| Webhooks delivery | (queue depth) | < 5 min p95 |
Subscribing to notifications
Visit status.safarapi.com
The public status page is hosted independently of the API infrastructure, so it remains reachable even during a major incident.
Click 'Subscribe'
Choose email, SMS, or webhook. Webhooks are recommended for automated alerting integration in your bank’s monitoring stack (PagerDuty, Opsgenie, Slack).
Incident communication
For incidents impacting active partners:- First update within 15 minutes of detection (acknowledged + impact assessment).
- Resolution update at most every 30 minutes for active incidents.
- Postmortem within 5 business days for any incident classified Major or Critical.
SLA credits
If monthly uptime falls below 99.5 %, SafarAPI credits 5 % of your monthly invoice for every 0.1 % below target. Credits are applied automatically on the following month’s settlement — no claim required. Example: 98.8 % uptime in May = (99.5 − 98.8) / 0.1 × 5 % = 35 % credit of May invoice on June settlement.How we measure
Uptime is measured by external probes (UptimeRobot + Pingdom redundancy) hittingGET /v1/health from at least 3 geographically distinct points, every minute. A check is “down” only if 2 of 3 probes fail in the same 60-second window. This eliminates single-probe false positives.
Latency p95 is sampled server-side from the audit log (partner_api_audit_log.latency_ms), aggregated per 5-minute window, computed from the 95th percentile of all customer-facing requests (excluding /health and admin endpoints).