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POST
/
bookings
/
{booking_number}
/
cancel
Cancel a booking
curl --request POST \
  --url https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'Idempotency-Key: <idempotency-key>' \
  --header 'X-Signature: <x-signature>' \
  --header 'X-Timestamp: <x-timestamp>' \
  --data '
{
  "reason": "customer_request",
  "note": "Customer has an unexpected work conflict."
}
'
import requests

url = "https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel"

payload = {
    "reason": "customer_request",
    "note": "Customer has an unexpected work conflict."
}
headers = {
    "Idempotency-Key": "<idempotency-key>",
    "X-Timestamp": "<x-timestamp>",
    "X-Signature": "<x-signature>",
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
const options = {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<idempotency-key>',
    'X-Timestamp': '<x-timestamp>',
    'X-Signature': '<x-signature>',
    Authorization: 'Bearer <token>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({reason: 'customer_request', note: 'Customer has an unexpected work conflict.'})
};

fetch('https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'reason' => 'customer_request',
    'note' => 'Customer has an unexpected work conflict.'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json",
    "Idempotency-Key: <idempotency-key>",
    "X-Signature: <x-signature>",
    "X-Timestamp: <x-timestamp>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel"

	payload := strings.NewReader("{\n  \"reason\": \"customer_request\",\n  \"note\": \"Customer has an unexpected work conflict.\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Idempotency-Key", "<idempotency-key>")
	req.Header.Add("X-Timestamp", "<x-timestamp>")
	req.Header.Add("X-Signature", "<x-signature>")
	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.post("https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel")
  .header("Idempotency-Key", "<idempotency-key>")
  .header("X-Timestamp", "<x-timestamp>")
  .header("X-Signature", "<x-signature>")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"reason\": \"customer_request\",\n  \"note\": \"Customer has an unexpected work conflict.\"\n}")
  .asString();
require 'uri'
require 'net/http'

url = URI("https://api.safarapi.com/api/partner/v1/bookings/{booking_number}/cancel")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["X-Timestamp"] = '<x-timestamp>'
request["X-Signature"] = '<x-signature>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"reason\": \"customer_request\",\n  \"note\": \"Customer has an unexpected work conflict.\"\n}"

response = http.request(request)
puts response.read_body
{ "booking_number": "MV-AB7X92", "status": "CANCELLED", "cancelled_at": "2026-06-20T14:12:09Z", "tier_applied": { "days_before": 30, "refund_percent": 100 }, "refund": { "net_to_partner": { "amount": "5400.00", "currency": "MAD" }, "gross_to_traveler_indicative": { "amount": "6210.00", "currency": "MAD" } } }

Authorizations

Authorization
string
header
default:sk_test_DEMO0000_replace_with_your_sandbox_key
required

API key authentication. Issued by the Safariat admin or via the partner portal. The secret is shown only once at generation.

Production sk_live_* keys must additionally sign every write request (POST/PUT/DELETE) with the X-Timestamp and X-Signature headers. Sandbox sk_test_* keys are exempt from request signing: X-Signature and X-Timestamp are not required for writes in the sandbox (so the developer-portal "Try it" playground works end to end). The Idempotency-Key header remains required on writes in both environments.

Headers

Idempotency-Key
string
required

Opaque, client-generated string unique per logical operation (a UUID v4 is recommended but any non-blank value up to 255 chars is accepted). Same key + same body = the cached response is returned with the Idempotent-Replayed: true header. Same key + different body = 409 Conflict. Retained for 24 h.

Maximum string length: 255
X-Timestamp
integer<int64>
required

Unix timestamp in seconds at the time the request is issued. Validity window ±5 minutes — beyond that the request is rejected. Required for production sk_live_* keys only; not required for sandbox sk_test_* keys.

X-Signature
string
required

hex(HMAC_SHA256(secret, "{X-Timestamp}\n{METHOD}\n{path}\n{body}")). The path includes the query string. The body is the exact JSON representation sent — any reformatting invalidates the signature. Required for production sk_live_* keys only; not required for sandbox sk_test_* keys.

Pattern: ^[a-f0-9]{64}$

Path Parameters

booking_number
string
required

Safariat booking number (format MV-XXXXXX). In the sandbox, create a booking first (POST /bookings) and use the returned number here.

Pattern: ^MV-[A-Z0-9]{6}$

Body

application/json
reason
enum<string>
required
Available options:
customer_request,
force_majeure,
supplier_cancellation,
fraud_suspicion,
other
note
string
Maximum string length: 1000

Response

Booking cancelled, refund amounts computed

booking_number
string
required
status
enum<string>
required
Available options:
CANCELLED
cancelled_at
string<date-time>
required
tier_applied
object
required
refund
object
required